The recent US Election can teach us much about our progress as a species yet as I listened to a podcast with Randy Olsen the week after the result was announced, it was clear that
It’s that time of year when business leaders get together for their annual huddle around the crystal ball and begin the painful process of forecasting for 2017. An old boss of mine told me
Sales and marketing is all about telling a good story and influence. As the dust settles on the 2016 US Presidential Election, it just maybe that Donald Trump is a whole lot smarter than
The power of external perspective when it comes to sales training Birdbox is an award winning studio in the heart of London who produce animated films packed with style, passion and charm. If you
I can’t remember exactly when I started reading Charles Bukowski – maybe 5 or 6 years ago. It doesn’t really matter when you discover a new writer, song, photograph or holiday destination just so
The Importance of Customer Retention Much Business Development (BD) work focuses on customer acquisition but the facts remain that if you look after your existing customers “better” then your overall BD costs decrease and
September – more precisely Tuesday, 27th of September, sees Belfast play host to Luke Tyburski, ultra-athlete, motivator, coach and all-round legend of human endeavour. Luke completed The Ultimate Marathon 2,000km of swim, cycle run from
What can you learn about customer service from Starbucks? Thank you for the feedback on the 1-in-5 podcasts – the idea being that I give some advice in bitesized chunks. I really have enjoyed the
Bite-sized insights on business growth and sales strategy I have been listening to a variety of different podcasts over the last few months – from Rich Roll, Michael Gervais to Joe Polish/Dean Jackson and
What your business development strategy can learn from the circus So enamored was I with my visit to “Cirque Du Soleil, Alegria” at the Royal Albert Hall in 1999, that I bought the soundtrack.