Root cause analysis (RCA) is a problem-solving technique used to identify the underlying causes of a problem or issue. By looking beyond the symptoms of a problem, Root cause analysis helps to uncover the
Writing sales content An important part of selling is what we say. The language we use, words and phrases. The stuff we don’t say. Intonation, cadence, emphasis. Grammar. Pausing. There are many moving parts
Sales podcasts, Video podcasts and sales content Over the last few months I have been creating content for distribution across the main channels that I use to connect with businesses in Northern Ireland and