Root cause analysis (RCA) is a problem-solving technique used to identify the underlying causes of a problem or issue. By looking beyond the symptoms of a problem, Root cause analysis helps to uncover the
Sales training courses in Northern Ireland I set up Shift Control almost 20 years ago because I believed there was disconnect between the sales and marketing functions in many businesses in the north of
A fast paced and energetic conversation with Benjamin Dennehy – the UK’s most hated sales trainer – the latest epode of the Shift Control Sales Podcast. What might be considered an unconventional approach by some,
The Shift Control Sales Podcast Over the next while I plan to put together some content out on my sales podcast that I hope you find useful. Some of it will be useful for
Sales training isn’t a solution for someone that doesn’t care In a past life I worked for an advertising agency, managing the marketing for a large automotive brand. Some years later, I spent time
Lead Generation, sales development, telephone sales, tele-marketing I stumbled on Callum on Linkedin one day – in amongst the white noise I spotted a video of Callum in the middle of a telephone sales
How can a sales coach can help improve your sales team? I’m sure the logic of the triage desk is lost on anyone visiting an A&E department anytime from Thursday through Sunday. I’ve been
Sales training is a long play This episode of the Shift Control Sales podcast is a solo refection focusing on ‘expectation management’ and why I believe that effective sales training and sales coaching is
Shift Control sales podcast – Hugh Gilmore When meeting with prospective clients, rather than list the full range of services we offer, we often talk about the outcomes and consequences that our sales training
Managing sales performance the Moneyball way – a sales podcast I write this sales blog for the latest Shift Control Sales Podcast, almost 24 hours after the 2020 Oscars were projected to billions of households. Applause
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