I can’t remember exactly when I started reading Charles Bukowski – maybe 5 or 6 years ago. It doesn’t really matter when you discover a new writer, song, photograph or holiday destination just so
What can you learn about customer service from Starbucks? Thank you for the feedback on the 1-in-5 podcasts – the idea being that I give some advice in bitesized chunks. I really have enjoyed the
It’s only a mistake if you repeat, right? I remember vividly my first sales job immediately after I left Polytechnic – a telesales job for a lifestyle magazine called Metropolitan, which was distributed at
These are the new “1-in-5” podcasts – a series of 5 minute or less podcasts giving some insights and strategies for better business development. The first one is on the importance of the Customer
Bite-sized insights on business growth and sales strategy I have been listening to a variety of different podcasts over the last few months – from Rich Roll, Michael Gervais to Joe Polish/Dean Jackson and
Getting good people in your corner – the benefits of using a sales coach The character played by Burgess Meredith in ROCKY, is arguably one of the better known “corner men” in fact or
Over the last number of months I have been keeping a close eye on the plight of the homeless in Belfast City Centre – if you have been reading my infrequent blog posts and
You really need to be serious about improving your selling skills If you are thinking about getting some sales training for your staff, there are a few things worthy of consideration BEFORE you decide to
Can your sales strategy benefit from a politicians manifesto? It’s been really hard to avoid politicians recently. As the dust settles on the recent local elections across Ireland, momentum gathers for the vote on
Sales strategy needs greater clarity, focus and a message which can be understood It sounds very simplistic, but the first rule of sales (and of anything for that matter) is to be understood. That’s