How customer service training can help differentiate your business. ‘Whenever you see a successful business, someone once made a courageous decision.’ Up to March 2020, it was a toss up between Apple, Netflix and Spotify as
“Expectation is the root of all heartache.” A short story on customer service Of those industries that have suffered most during the pandemic, the most high profile ones – high street retail and hospitality
What’s the first thing you do when your business needs to quickly increase revenue? A somewhat generalist question with the typical answer found in “customer acquisition” There are only 2 or 3 ways of growing
I’m going to give you something to think about. Name one business / brand / company based that delivers a high level of customer service. Continually delivers a high level of customer service. The spontaneous