It’s not incompetence, but competence, that causes companies to be disrupted. That applies to big companies and small, as well as people too. Or so argue Clayton Christensen and Marc Andreessen in this podcast,
Growing up in the Moy, I had very little interest in driving, unlike my brothers and some of my neighbours….a story for another time… I didn’t learn to drive until I was living in
I have spent a lot of time these last few months walking in and around the city centre – Belfast – and have taken to listening to podcasts. The sort of stuff that helps
Looking after your customers with great customer service This download is a chapter from my forth coming book and focuses on how to make the best use of your existing client database, some examples of